FAQ

Vision Plans

VSP

Medical Plans (no HMO plans)

Medicare

United Healthcare

Cigna

We cannot bill both vision and medical insurance for exams on the same day. If you are coming in for a medical eye exam through medical insurance, you may be able to add on a refraction to determine your glasses prescription for an additional fee or return on another day for a vision exam through your vision insurance.

A vision exam includes a refraction which is the assessment of your vision to determine your prescription for glasses and an assessment of the health of the eyes. Vision insurance can be used for this type of visit. You can also add a contact lens evaluation to this exam if interested.

A medical eye exam is an assessment of the health of the eyes when you have something wrong (red eyes, itchy eyes, flashes of light, new floaters, etc) or have a medical condition such as diabetes that can affect the health of the eyes.

We offer a “day of service” discount on exams and glasses for those that do not have insurance. Part of our mission here at Now Eye See Vision Care is to help our patients see the world as they were meant to, and that is why our optical has a variety of frames and lenses to meet every budget, every style, and every person every time.

1. Customer Service: You will get personalized care from your doctor and eyecare team regarding your correct prescription and which frame styles and lenses will work the best for you. Eyeglasses are a fashion item but also a medical device. Proper fit and frame selection are key for your custom-made eyewear!
2. Quality products: We hand select each frame that we offer and know that they come from vendors that pride themselves on quality, craftsmanship, and the environment. We also have fully vetted our optical labs to ensure we are providing our patients with only the best. Most people do not know about all the various lens options on the market. Learning all we can about you as a patient will ensure we match you with the best lens options to create custom-made eyewear that is perfect for your lifestyle.
3. Local Community Support: Every dollar spent at our locally owned small business puts dollars back into the local community. We pride ourselves on utilizing other small businesses in our area for services such as web design, tax preparation, window cleaning, and insurance coverage. We only carry independent, family owned frame lines, many of whom have specific lines of charitable giving also.

We are proud to offer Optomap digital retinal imaging as an alternative to dilation! The Optomap allows us to take a 200-degree high resolution image of the retina in a single snapshot without any side effects. It serves as a permanent part of your record and will be reviewed with you in the exam room.

1. Wash your hands thoroughly.
   Use soap and water to make sure your hands are free of grime and dirt. Use a lint-free towel to dry your hands.
2. Rinse your glasses under a gentle stream of tap water.
   This will rinse off dust and debris from your glasses to prevent scratching. Avoid hot water as that can damage your lens coatings. Use cool to room temperature running water.
3. Apply a small drop of lotion-free hand soap to each lens.
   Use your fingertips to lather the hand soap on your lenses and frame. Avoid dish soap as the grease fighting properties can ruin your lenses.
4. Rinse lenses and frame thoroughly.
   Rinse both sides of your lenses and your frames under a gentle stream of tap water to remove all the soap.
5. Carefully dry lenses and frame with a clean lint-free towel.
   Use a clean lint-free towel to carefully dry your glasses. Check to see if any streaks or smudges remain and, if so, remove them with the towel.
   
   Eyeglasses spray cleaners and cloths are available for purchase and also do a great job of cleaning lenses. Always clean the lenses while they are wet to lessen the chances of scratching the surface. Also make sure to machine wash and dry the cloths frequently (avoiding fabric softener that can smear the lenses).
   
   There are some household products that should NOT be used, including paper towels, napkins, tissues, or toilet paper. These paper products can scratch the lenses. Also avoid using household glasses or surface cleaners as they may cause damage to the lens coatings.